The Health Information Hub

The Health Information Hub is a dedicated area in the main entrance of Moorfields Eye Hospital on City Road. The Friends of Moorfields manage the Hub and employ a full-time Health Hub Manager as well as a part-time Health Hub Support Officer, both of whom are also qualified Eye Clinic Liaison Officers (ECLOs). This means that we are able to provide accessible, non-medical, Moorfields-approved information, signposting and support for patients and carers.

The Health Information Hub team talk to patients in order to offer information about their eye conditions and facilitate access to other appropriate services.

The Health Information Hub team are assisted by a group of volunteers who:

Meet and greet patients/family/carers and help them to access the relevant information.
Help keep the Hub up to date by making sure leaflets and information are current and readily available.

Main areas of enquiry at the hub

Specific information on eye conditions such as age-related macular degeneration, cataracts, glaucoma and RP.
Information about equipment for daily living e.g. talking clocks/watches and audio library services.
Support around using assistive technology.
Information about registration of sight impairment, benefits, education/training and employment.
Options for counselling and befriending services.

Information held within the Health Hub

The Health Information Hub contains an array of information such as:

Moorfields-produced patient information leaflets on many of the common eye conditions.
Leaflets and literature from organisations/charities providing information on eye conditions, local activities, and any support services they offer such as befriending/advocacy/sight awareness training.

Specific organisations that are represented at the Health Hub
Moorfields Eye Hospital
RNIB
Macular Society
International Glaucoma Association
Keratoconus Group
Blind In Business
Diabetes UK
Nystagmus Network
Retina UK (formerly RP Fighting Blindness)